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Privacy Policy

Last Updated: December 2024

1. Introduction

Krim AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website krimai.com or use our AI-powered debt management platform.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

  • Name and contact information (email, phone number)
  • Company name and business details
  • Account credentials and authentication data
  • Financial and debt portfolio information
  • Communication preferences

2.2 Usage Data

We automatically collect information about your interaction with our platform:

  • Device information and IP addresses
  • Browser type and version
  • Pages visited and time spent
  • Platform usage patterns and performance metrics
  • AI interaction data and conversation logs

3. How We Use Your Information

We use the collected information for:

  • Providing and improving our AI debt management services
  • Training and enhancing our machine learning models
  • Personalizing user experience and platform functionality
  • Communicating with you about services and updates
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations and regulatory requirements
  • Analyzing usage patterns to optimize performance

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To trusted service providers who assist in platform operations
  • When required by law or legal process
  • To protect our rights, property, or safety
  • In connection with business transfers or mergers

5. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for data transmission
  • Secure cloud storage with access controls
  • Regular security audits and penetration testing
  • Employee training on data protection protocols
  • Multi-factor authentication and access logging

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your information
  • Object to processing of your data
  • Data portability where applicable
  • Withdraw consent for data processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze platform usage. You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: hello@krim.ai

Address:
Krim AI
169 Madison Ave STE 15775
New York, NY 10016
United States