For your teams
Talk to your operation. Hold the controls.
Your teams, one command center over everything that runs.
Kula
The way inYou describe the outcome you want, in plain language. Kula turns it into a plan for your team to approve.
Kupa
The command centerThe glass cockpit over everything that runs: see every action, set the rules, step in, and prove what happened.
Kula
Ask in plain language.
You describe the outcome. Kula drafts the plan, checks it against your rules, and your team approves it. Then it runs.
You write what you want.
In plain language: “bring down missed payments in the first month next quarter.” No query language, no ticket to a build team.
Kula drafts the plan.
The segments, the flows, the co-workers to run them, and the rules that apply.
It runs on your approval.
The plan clears validation, then comes to Kupa for review. Approve it and it runs, each action checked against policy before it fires.
Every outcome sharpens the next.
Outcomes feed back through the runtime, so the next plan starts from what the last one learned.
A twin for every role
End the argument over whose numbers are right.
The Chief Risk Officer, the collections floor and the analyst each work through a digital twin tuned to their role and their language — over one shared source of truth.
So no one loses a day reconciling spreadsheets, and the number in the board pack is the number on the floor. The decisions that matter still come back to a person in Kupa.
One twin per role · one source of truth
- Chief Lending Officer
- Chief Risk Officer
- Head of Collections
- Head of Servicing
- Head of Compliance
- Head of Credit Ops
- Head of Analytics
- Contact Centre Lead
Kupa
You see everything, and can step in anywhere.
The co-workers run the operation; you keep the controls. Full-lifecycle visibility, and the levers to act on what you see, across sales, servicing, collections and retention.
See
Everything, live
Dashboards and queues across every stage and segment: what is moving, what is stuck, every SLA.
Set
The rules
Which co-workers run for which segments, with contact windows, frequency caps, channels per jurisdiction, offers and tests.
Step in
Whenever it matters
Sign-off on low-confidence or high-risk decisions, and one-click pause or stop of any co-worker, campaign or segment.
Prove
What happened
Every interaction linked to the policy that applied, the validation result and the decision: what ran, why, and under which rule.
Kupa · Dashboards
The whole operation, on one screen.
Kupa draws from one source of truth and refreshes live. A view for each stage of the lifecycle, a view for what cuts across it, and teams compose the ones they need.
By lifecycle stage
Origination
The application funnel, end to end.
What it surfaces
- Application volume
- Pull-through rate
- Time to decision
- Funnel drop-off
- Channel mix
- Early-payment default
Ask in plain language and the answer comes back in moments. A board pack or an inspection-ready report is generated on demand.
Live · on demand
Two seats, one operation
The work looks different in every seat.
A collections lead and a risk officer come to the same Kula for completely different things, and both get an answer they can act on.
Head of Collections
“Bring down first-payment defaults next quarter, and keep every contact inside the rules.”
Kula drafts the plan: the at-risk segments, the outreach, the co-workers to run it, every contact pre-checked against contact-window and fairness rules. It runs on her sign-off, and she watches it in Kupa. The campaign that used to wait on a build team starts the same afternoon.
Chief Risk Officer
“Show me where policy exceptions are clustering this month, and what is driving them.”
He reads the answer off the same source of truth, the reasoning attached, then asks Kula to tighten the rule, and the change clears validation before it takes effect. He watches the risk form in real time instead of finding it in a month-end report, and tightens the rule while it is still small.
Nothing happens out of view.
Your teams ask in their own words and stay in control of every decision. Every action is validated before it fires, supervised where it matters, and on the record after, so the people who answer for the operation can always see what ran, why, and under which rule.
See Kupa & Kula at work.
Run the whole operation on KrimOS, or layer it onto the systems you have.